EXCHANGE@HOME

 
EXCHANGE@HOME
A personal Audi experience as thoughtfully designed as our vehicles.

We recognize the needs of our shoppers and owners have changed.  Exchange@Home is designed to give you a premium online shopping experience and peace of mind that Audi Exchange operates with your safety in mind. 

With EXCHANGE@HOME, through The Audi Exchange St. Charles, you can: 
  • Have the test drive brought to you 
  • Appraise your trade-in virtually 
  • Work remotely to purchase your vehicle and have it delivered directly to your door 
  • Have your vehicle picked up and returned for service
Convenient, virtually and at your door...on your terms

Shop
Work virtually with your dealership to find the perfect vehicle that meets your needs.  See one you like? Your participating dealer will bring it to you to test drive.

Buy
Experience a suite of amenities designed to help you make your purchase remotely with your convenience and safety in mind.

Own
Whether you have just purchased a new vehicle or need your current vehicle serviced, we can come to you.

Please call us for more details on any of these offerings to help meet your needs. You may also fill out the form on this page and we will get in touch with you quickly through your preferred contact method. 
 

Contact

Audi Exchange St. Charles

235 N. Randall Road
Directions St. Charles, IL 60174

  • Sales: (630) 425-2834
  • Service: (630) 425-2834
  • Parts: (630) 425-2834

Hours

  • Monday 9:00AM-8:00PM
  • Tuesday 9:00AM-8:00PM
  • Wednesday 9:00AM-8:00PM
  • Thursday 9:00AM-8:00PM
  • Friday 9:00AM-6:00PM
  • Saturday 9:00AM-5:00PM
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 9:00AM-8:00PM
  • Tuesday 9:00AM-8:00PM
  • Wednesday 9:00AM-8:00PM
  • Thursday 9:00AM-8:00PM
  • Friday 9:00AM-6:00PM
  • Saturday 9:00AM-5:00PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:00AM-5:00PM
  • Tuesday 7:00AM-5:00PM
  • Wednesday 7:00AM-5:00PM
  • Thursday 7:00AM-5:00PM
  • Friday 7:00AM-5:00PM
  • Saturday 8:00AM-12:00PM
  • Sunday Closed

Service Dept. Hours

  • Monday 7:00AM-5:00PM
  • Tuesday 7:00AM-5:00PM
  • Wednesday 7:00AM-5:00PM
  • Thursday 7:00AM-5:00PM
  • Friday 7:00AM-5:00PM
  • Saturday 8:00AM-12:00PM
  • Sunday Closed

Contact Us Today

 Requirements  Level 1  Level 2  Level 3
 AAYD Branding on Dealer Site  ✓  ✓  ✓
 Virtual Vehicle Presentation  ✓  ✓  ✓
 Remote Test Drive  ✓  ✓  ✓
 Remote Delivery  ✓  ✓  ✓
 Remote Service Pick up & Drop off  ✓  ✓  ✓
 Service Remote Payment  ✓  ✓  ✓
 Tier 3 Digital Retailing    ✓  ✓
 Online Service Bill Pay    ✓  ✓
 Technician video walk around    ✓  ✓
 Limited CTAs     ✓
 AFS Remote Signing      ✓
 Omni-channel selling e✓perience      ✓
e-deposit via Audi Pay      ✓