Service Center

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Audi Service Center in Saint Charles, IL

For exemplary certified Audi service and customer care, count on Audi Exchange St. Charles! Our extensive Audi maintenance expertise and technical skills have made us the number one choice for all Audi drivers in the new Saint Charles, Illinois area. Our team of Certified Service Audi experts knows exactly what your Audi needs, from the type of oil and tires your ride needs to more serious brake and transmission repairs. Don't hesitate to make a Service Appointment Request today. Be sure to browse all our latest Service Specials to see how you can save big on your next repair.

Plus when it comes to repairs and maintenance jobs, our team only uses OEM-approved products that were designed to fit on your vehicle and handle its outstanding performance specs. We also make Ordering Parts and Accessories easy online and even offer Parts Specials so you can do the work yourself!

Service Center Amenities

There are a wide range of reasons that drivers trust their vehicles to our Audi Service Center. Maybe you need some routine maintenance, a muffler replacement after an accident, or a follow-up on notice concerning a recall? In any case, our trained and confident automotive experts will be here to help you in any way they can. Servicing with us ensures:

  • Years of experience
  • Specialized tools and factory-trained technicians
  • Authentic Audi Genuine Parts
  • Complimentary exterior car wash with service
  • Complimentary shuttle & loaner vehicle with service
  • Complimentary WiFi
  • Gourmet coffee, and more in our waiting area
  • 10% military and senior discounts
  • Convenient hours and location 

Certified Audi Service Benefits

With a wealth of choices between new and pre-owned luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Exchange St. Charles is ready to help. For any Q5, Q3, Q5 Sportback, Q7, or SQ5, we have lease and auto loan options that provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Contact or stop by our Finance Center today to get started. Plus, you can find out your KBB Value Your Trade offer to get a better idea of what you can afford.

Services Offered

At Audi Exchange St. Charles we do it all, from oil and filter services with a free multi-point inspection to tire replacements, repairs, alignments, and more. Need a new battery or brake pads, shop and save with us! All our parts come backed by an Audi-approved warranty and won't void any warranty! Additional services offered include, body and paint repairs, wiper replacements, oil filter changes, tire changes, brake fluid flush and replacement, battery check, spark plug replacement, and more!

Service FAQ


Audi Certified technicians have been specially trained and understand what it takes to keep your Audi running in optimal condition all year around. Certified technicians will work within the bounds of your warranty and only use genuine Audi parts, Audi accessories, or warranty-approved products.

OEM stands for “Original Equipment Manufacturer”, these parts are made by the manufacturer and are backed by a warranty.

Routine maintenance helps protect you, ensures your Audi's performance, and helps your Audi value last over time.

  • Brake Inspection and Repair
  • Tire rotation
  • Fluid and tire check
  • A/C and Heating Inspection
  • Transmission flushing and repair
  • Wiper blade replacement
  • Battery test
  • Engine checkup

Motor oil should be changed at least every 7,500 miles. Older model cars should be changed more often to ensure longevity and performance.

To get the best mileage and performance possible, tires should be rotated every 6,000 miles. This will also extend the life of your tires by allowing them to wear evenly.

  • Brakes are squealing
  • Brakes aren’t as responsive
  • You hear a clicking noise

A battery’s lifespan is about 4-5 years depending on usage, weather, and quality.

Tire alignments adjust the angles of your wheels to reduce tire wear and ensure your handles.

  1. Audi Exchange St. Charles

    235 N. Randall Road
    St. Charles, IL 60174

    • Sales: (630) 425-2834
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Visit Our Team

  • Contact our Service Department at: (630) 425-2834
  • Monday9:00AM-8:00PM
  • Tuesday9:00AM-8:00PM
  • Wednesday9:00AM-8:00PM
  • Thursday9:00AM-8:00PM
  • Friday9:00AM-6:00PM
  • Saturday9:00AM-5:00PM
  • SundayClosed